Personal Assistant & Office Manager Course

P.A Office Maager

Being a great P.A. means your work is constantly changing
and is constantly challenging.

During the course we will discuss how you can build your personal credibility within the organisation.

We will discuss how to say "no" without causing conflict., and how to keep your manager organised, in the right place at the right time, with everything they need, and on track themselves!

We share some ideas on how to keep your manager organised, in the right place at the right time, with everything they need, and on track themselves!

Strategies and techniques to help you to stay in control,
no matter how hectic the day gets.

 

Being a Great Personal Assistant

The Role & Key Skills of being a Great P.A.

  • What makes an effective P.A.?
  • The key skills and common tasks of a P.A.

 Understanding your preferred working style
(and how your Manager likes to work...)

  • Identify your preferred working style and understanding how your Manager prefers to work.
  • Comparing the two working styles and developing coping strategies how we can work better together. 

Understanding your manager

  • Identifying your manager’s pressures, goals and objectives.
  • Thinking from your manager’s perspective
  • Managing  your manager - common difficulties & how to cope

Being more assertive

  • Useful phrases to help you sound more assertive without causing offence
  • Easier ways to say "no", when you need to
  • Knowing when to compromise

Communicating Better With Your Manager
(or 'Getting them to communicate better with you!')

  • Knowing when and how to communicate with your manager
  • How to get your manager to communicate clearly and give better instructions.
  • Asking for feedback
  • Working with more than one manager

Organisation and prioritising

  • Planning, organising and prioritizing your time
  • Managing your manager’s time management!
  • Diary management -using outlook effectively

 Sharing good practices

  • Top tips, systems and useful websites to help you organise
  • Your chance to network and share your valuable experiences with other P.A.s

 

This is a full-day course, and is limited to a maximum of 8 delegates. 

This course is designed to facilitate lots of open discussion and group work, however, it will NOT involve delegate role-play.

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Get in touch...

 
 

Drop me a line:
     info@crystalcleartraining.co.uk

Let's chat:
     07989 473893.

Address:
3 Bury Lane,
Stanton, Suffolk
IP31 2DF
United Kingdom