Writing Effective Emails Course

Writing Effective Emails Course

Email communication is one of the most effective ways to maintain successful business relationships.

Everything you write in an email can be retained for future reference, forwarded to others, or used as a record of communication.

Designed for anyone who wants to improve their professionalism and effectiveness
when writing business emails.

In this course, we help you gain the skills and knowledge to use email appropriately, improving your communication at work.

Writing Effective Emails

Defining your objectives

  • What makes a good email?
  • Knowing your key objectives

Knowing your reader

  • Consider your audience and the outcome you hope to achieve
  • Understanding your audience’s requirements
  • Good email etiquette

Planning your email

  • Planning how to get across your key message in an understandable way
  • Making the message memorable
  • Selling the benefits of your message
  • Tips to getting your emails read

How to structure a good email

  • Better Email structure and content
  • Begin and end emails professionally
  • Using the subject line to its maximum advantage
  • Creating initial interest
  • Using effective subtitles to allow scan-able text
  • Making key points stand out

Email writing styles

  • Words & language for business emails
  • ‘Chunking’ your paragraphs
  • The inverted pyramid
  • Using short, easy to understand sentences
  • Readability statistics


This is a full-day course, and is limited to a maximum of 8 delegates. 

This course is designed to facilitate some open discussion and group work, however, it will NOT involve delegate role-play.


Get in touch...


Drop me a line:

Let's chat:
     07989 473893.

3 Bury Lane,
Stanton, Suffolk
IP31 2DF
United Kingdom